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IT Management (3/3) - Outcome...

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We have everything we need right here, right now ― Organizational
Learning provides IT organizations with a way to unlock their 'higher
purpose' potential.


Context

Increasing maturity in any organization can be an exigent and arduous task, one that requires both patience and eagerness in measured amounts.

Increasing maturity in IT organizations is often convoluted by a level of systemic complexity that involves deep knowledge and understanding of IT people and processes. It requires a blueprint that provides the greatest level of support for both people and processes across IT.

In order to generate the level of Outcome required of modern IT organizations increasing maturity must be addressed systematically, incremental increases must be planned and harvested over a long-term horizon ― it is very much a long-haul journey.

Like all thousand-mile journeys it starts with one step, but before we take that step let's focus for a while on the objective. What is Outcome? How do we define Outcome?

I prefer to avoid the generic and almost profane definition of Outcome as we know it in "delivering outcomes", instead I will return to the roots of IT, because in my book Outcome in the context of IT is all about Innovation.

In IBM Global Business Services’ CIO Study one of the key roles of IT is driving technology innovation to make it a reality. We looked at Innovation in the first post in the series and in this last post we shall return to Innovation ― this time as the tangible Outcome of IT.

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Start your Systems Thinking journey today ________________________________________________________________________________

Global Survey for Organizational Learning in IT...

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Take up the challenge and submit an OLIT survey and we'll get back to
you with a report and recommendations to enable a learning culture
specifically for your IT organization.


Participate in our Global Survey and receive a follow-up assessment and informational pack including, a synopsis, IT industry benchmark and recommendations to enable a Learning Culture in your IT organization:


If an IT organization cannot keep up with the rate of change it will fall behind. In today's global economy, products, services, core and non-core IT and Business processes can all be copied. Organizational Learning cannot.

It has become perfectly plausible that Organizational Learning is the only way to create a truly sustained competitive advantage. Moreover, an IT organization's ability to learn faster, smarter and better than its competitors may be the only determining factor in its future success.

How does your IT organization stand, does it have a Learning Culture?

Participate in our IT culture survey to find out.


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