Start your Systems Thinking journey today ________________________________________________________________________________

The Immutability of Change Management...

Image

Life is a journey that requires as its premise the ability to
adapt and change continually along its path ― to embrace
change means to embrace life at its heart.


Context

Whether we like it or not we are driven by change, the concept of perpetual change has been with us since the days of Aristotle, when he captured the philosophical notion of the 'Unmoved Mover'. In the 13th century St. Thomas Aquinas took the notion one step further, laying the foundation for modern thought regarding the nature of being with 'Prima Causa'. The first cause being god, from which everything else moved.

We live in a constant flux of change, our seasons and climatic conditions are constantly changing, enterprises change by way of corporate conquest, governments change, even entire civilizations come and go.

This is why as a people we often seek permanence, a rock to hold on to, on which to build a solid foundation for our lives. Permanence does have its drawbacks, indeed it has led to the downfall of civilizations. Because the intrinsic stability of permanence often precludes the flexibility required to adapt and survive.

How do we survive in IT? IT is driven by change, our assets are carefully planned and our outcomes meticulously scheduled and managed in order to deliver on time and within defined scope, quality, cost and risk.

We certainly have the processes and know-how to manage change well during defined periods of change, which we call Service Transition in the ITIL® Service Management framework, but how about our ability to manage change as a constant?

Download Sea of Systems...

[ more.. ]



Start your Systems Thinking journey today ________________________________________________________________________________

Sea of Systems - A Handy Guide to Systems Thinking in IT...

Image

The Expanded Edition of Sea of Systems builds on the 2011
edition with enhanced and expanded explanations of
Deming cycle, reflection, system archetypes, systemic
mapping and systems thinking.

Image

Download Sea of Systems...

Sea of Systems is aimed at the CIO, CTO and IT Executive level, as well as at IT Managers and Professionals working within type I and II service provider organizations or IT organizations that provide services to clients within the same organization or group.

Creative Commons License
Sea of Systems by James Wood is licensed under a Creative Commons Attribution-NoDerivs 3.0 Unported License.
Based on a work at http://www.solonline.org.


[ more.. ]



Start your Systems Thinking journey today ________________________________________________________________________________

IT Management (3/3) - Outcome...

Image

We have everything we need right here, right now ― Organizational
Learning provides IT organizations with a way to unlock their 'higher
purpose' potential.


Context

Increasing maturity in any organization can be an exigent and arduous task, one that requires both patience and eagerness in measured amounts.

Increasing maturity in IT organizations is often convoluted by a level of systemic complexity that involves deep knowledge and understanding of IT people and processes. It requires a blueprint that provides the greatest level of support for both people and processes across IT.

In order to generate the level of Outcome required of modern IT organizations increasing maturity must be addressed systematically, incremental increases must be planned and harvested over a long-term horizon ― it is very much a long-haul journey.

Like all thousand-mile journeys it starts with one step, but before we take that step let's focus for a while on the objective. What is Outcome? How do we define Outcome?

I prefer to avoid the generic and almost profane definition of Outcome as we know it in "delivering outcomes", instead I will return to the roots of IT, because in my book Outcome in the context of IT is all about Innovation.

In IBM Global Business Services’ CIO Study one of the key roles of IT is driving technology innovation to make it a reality. We looked at Innovation in the first post in the series and in this last post we shall return to Innovation ― this time as the tangible Outcome of IT.

Download Sea of Systems...

[ more.. ]



Page :  1 2 3 4 5 6 7 8 9 10 11